Here are some highlights of the projects we've completed:
- Produced branded marketing communications
- Developed newsletter content and managed production process
- Edited non-profit promotional materials
- Produced communication that impacted 20,000+ policyholders
- Edited professional and trade journal articles
- Wrote grant proposals for non-profit organization
- Developed operations manual for business owner’s exit
strategy planning
- Completed documentation for agent
compensation system, recovering 20 years of system history
- Wrote user guides for software and Web applications
- Wrote
process and procedure documentation using topic based
authoring methodology
- Produced requirements documentation
for system conversions and changes
- Developed content and delivered workshops for:
- improving
business communication
- communicating between generations
- technical communication
basics
- communicating in sensitive scenarios
- using
Web seminar tools
- Designed train-the-trainer materials for software applications
and process improvements
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